Contact Pigeon

ContactPigeon is an omnichannel customer engagement platform designed for eCommerce and retail businesses. It enables businesses to deliver personalized messages across multiple channels, including email, SMS, push notifications, on-site retargeting, and chat.

Key features:

• Omnichannel Marketing: Centralized workflow management for cross-channel campaigns.
• Dynamic Segmentation: Rule-based segmentation builder for customer clustering.
• eCommerce Automation Recipes: Pre-built automation workflows for nurturing and converting site visitors.
• Samaritan Omnichannel Chat: Built-in chatbot with AI product recommendations.
• 2-Way QR Codes: Patented technology to bridge the gap between online and offline experiences.

Use Cases:

• Personalized customer journeys across various touchpoints.
• Data-driven audience targeting with unified customer profiles.
• Automated eCommerce campaigns for customer retention and conversion.
• AI-powered customer support and engagement.
• Bridging online and offline customer experiences with QR codes.