Ricochet360 is a comprehensive sales and marketing automation platform designed to streamline communication and enhance team productivity. It integrates a cloud phone system, CRM, and marketing automation tools into a single solution.
Key features include:
- Cloud Phone System: Offers progressive & predictive auto-dialing, call intercept, and skill-based call routing.
- CRM & Lead Management: Captures and tracks leads from various sources, distributing them based on agent skill and availability.
- Marketing Automation: Automates email and SMS campaigns, triggered by lead status, age, and vendor.
- Spam Guru™: Identifies and mitigates the risk of outbound numbers being flagged as spam.
Ricochet360 targets sales teams and companies across various industries, aiming to improve contact rates, conversion rates, and overall sales efficiency. It supports integrations with tools like Salesforce, Compass, Zapier, Verse, and Dynamics.
