Whippy AI is an all-in-one communication platform designed to automate customer engagement across multiple channels. It targets businesses looking to streamline their sales, marketing, and customer support messaging.
Key Features:
- Omni-channel Team Inbox: Manage SMS, Email, and Voice communications in a single interface with templates, translations, and internal notes.
- Marketing Campaigns: Personalized SMS and Email mass messaging with deliverability, reporting, and analytics.
- Sales Sequences: Automate follow-ups and routing rules to nurture potential clients.
- Workflow Automations: Automate FAQs and multi-step workflows without coding.
- AI Chatbot: Engage customers 24/7 with a custom chatbot that syncs data to your CRM/ATS.
- AI Voice: Enable faster customer support with AI-powered voice interactions.
- API & Webhooks: Integrate with existing systems using a comprehensive API.
Use Cases:
- Lead Generation: Capture and nurture leads from various sources, including auction platforms and website forms.
- Customer Support: Automate responses to common questions and provide 24/7 support.
- Marketing Automation: Send personalized marketing messages and track campaign performance.
- Sales Engagement: Automate follow-ups and personalize interactions to close deals faster.
- Internal Communications: Streamline team communication and collaboration.