icon of Permut

Permut

It offers AI agents for customer listening and feedback collection, designed to boost loyalty and revenue through personalized interactions.

Permut provides AI-driven agents designed to enhance customer understanding and drive revenue.

Key features include:

  • AI-Powered Feedback: Replaces traditional surveys with natural conversations, capturing richer feedback and actionable insights.
  • Intelligent Agents: AI agents adapt to each customer, providing personalized experiences and resolving issues with brand-aligned policies.
  • Omnichannel Engagement: Agents engage customers across various channels like WhatsApp, SMS, and calls.
  • AI-Driven Dashboard: Offers real-time insights, trend analysis, and smart recommendations for quick adaptation.
  • Seamless Integrations: Connects with CRM, POS, and data sources for comprehensive operational context.
  • Customizable Knowledge Base: Agents are built on proprietary knowledge, ensuring accurate and consistent responses.

Use cases include:

  • Customer Support: Automate and enhance customer service interactions.
  • Feedback Management: Collect and analyze customer feedback to improve products and services.
  • Sales & Marketing: Drive customer loyalty and revenue through personalized promotions and engagement.

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