PureTalk AI’s RUTH® is a fully managed, low-/no-code AI platform for automating voice, SMS, and chat-based tasks that traditionally require human intervention. Companies deploy it as a chatbot or voice agent to answer calls, send SMS notifications, qualify leads, and collect feedback.
Key Features:
- AI Phone & SMS Agents
Handles incoming calls or messages for routing, FAQs, scheduling, surveys, and lead capture using natural-language voice interaction.
- Web & WordPress Widget (“Socrates”)
Embeds onto websites to provide natural, context-aware visitor chat—integrated with PureTalk’s conversation flow and TTS.
- CRM & Automation Platform Connectors
Seamlessly integrates with systems like CRM, scheduling tools (e.g. Cal.com, Airtable), and automation platforms (Make.com, etc.) for action chaining.
- Full Voice Customization & Multilingual TTS+
Uses emotional, high-fidelity voice modeling and supports over 15 languages with accent and emotive style control.
- Low-Code / No-Code Agent Builder
Users configure agent behaviors, conversation flow, and deployment channels via a visual builder—no engineering involvement required.
Use Cases
- 24/7 Voice Support & FAQ Assistance
Automate common customer queries through phone or chat—freeing up support staff during off hours and high-volume periods.
- Lead Qualification & Appointment Booking
AI agents capture basic info, confirm details, and book meetings or send confirmations via SMS or email.
- Interactive Website Voice Assistants
Web visitors get instant help via Socrates, without needing chat moderators or form submissions.
- Post-Call Surveys & Feedback Collection
Automatically solicit ratings and feedback after calls or order completion via voice or SMS.
- Event & Client Notifications
Send appointment reminders, ticket confirmations, or follow-up messages via automated voice or text campaigns.
