Chatbase is a comprehensive platform designed for building and deploying AI-powered customer support agents.
It enables businesses to:
- Train AI Agents: Utilize business data to train AI agents for accurate and relevant responses.
- Integrate with Systems: Connect agents to CRMs, order management tools, and other systems for real-time data access and action execution.
- Customize and Optimize: Experiment with different AI models and configurations to achieve optimal performance.
- Ensure Security and Compliance: Benefit from enterprise-grade security features, including data encryption and compliance with SOC 2 Type II and GDPR standards.
- Smart Escalation: Configure rules for seamless escalation of complex queries to human agents.
- Cross-Channel Support: Deploy AI agents across various platforms like Slack, WhatsApp, Messenger, and web widgets.
Chatbase targets businesses looking to automate and enhance their customer support, improve customer experience, and gain valuable insights through AI-driven conversations.
