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A marketing automation platform built for e-commerce brands to deliver personalized email and SMS campaigns powered by customer data.
Klaviyo is a powerful marketing automation and customer data platform tailored for e-commerce businesses. It enables brands to build deeper customer relationships through data-driven email and SMS marketing. With robust segmentation, real-time analytics, and prebuilt integrations with platforms like Shopify, BigCommerce, and WooCommerce, Klaviyo helps businesses send highly personalized messages at scale.The platform empowers teams to increase revenue, boost engagement, and improve customer retention through automated flows, targeted campaigns, and behavior-based triggers.
Key Features Include:
Advanced Segmentation: Create dynamic segments based on customer behavior, purchase history, and real-time activity. Pre-built Automations: Use templates for welcome emails, abandoned cart recovery, post-purchase follow-ups, and more. SMS Marketing: Manage email and SMS campaigns from one unified platform. Customer Analytics: Gain deep insights into performance metrics, customer LTV, and engagement. E-commerce Integrations: Connects with Shopify, WooCommerce, Magento, and over 200 apps.
Use Cases Include:
Abandoned Cart Recovery: Automatically remind users to complete purchases. Welcome Flows: Greet new subscribers with branded, personalized sequences. Upsell & Cross-Sell: Recommend products based on customer behavior and order history. Customer Retention: Re-engage lapsed customers through targeted win-back campaigns. Promotional Campaigns: Run seasonal sales and product launches via email and SMS.