Tidio is an AI-driven customer service platform designed to enhance customer engagement and streamline support operations.
Key features include:
- Lyro AI Agent: Automates up to 67% of customer conversations across multiple channels using AI.
- Multichannel Support: Integrates live chat, email, and social media messaging into a unified inbox.
- Help Desk Tools: Provides ticketing, conversation tracking, and team collaboration features.
- Automation Flows: Enables the creation of custom chatbot workflows for lead generation and sales.
- Integrations: Connects with popular CRM, e-commerce, and help desk platforms.
Tidio targets businesses seeking to improve customer satisfaction, increase sales, and optimize support team efficiency through AI and automation.
